MHR appreciates that our clients in the Contact Centre industry require focused, driven individuals who thrive under pressure and can demonstrate results.

MHR’s Contact Centre Division recruits for Contact Centres throughout the UK and can supply experienced candidates on a temporary, contract and permanent basis for all areas of Contact Centre operations, including:

• Inbound • Customer Service • Outbound • Telesales • Business to Business • Cold Calling • Business to Customer • Team Leaders & Management

We have successful relationships with clients in the Automotive, Banking & Finance, Insurance, Telecoms, Travel and Energy sectors, as well as outsourced Contact Centres Recruitment Subcontractors.

MHR understands the challenges of sourcing and retaining high quality Contact Centre staff. That is why our highly trained consultants assess candidates on the basis of their skills and their personal attributes, to ensure that they are matched with an organisation’s specific requirements and working culture.

We meet with all our candidates in person to conduct our thorough pre-screening process, and our state-of-the-art assessment software allows us to test each candidate’s skills specific to the role.

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